“It’s skyrocketed their sales and tips,” …Servers are walking less, they have more energy on the floor and do their jobs more comfortably.”
Additionally, table turns are now 10-20% faster, allowing the restaurant to accommodate more walk-in business, increasing sales totals. Also, drink service is at least 10 minutes faster, and as a result, drink orders have increased from 1 per customer to 1.5. Raw bar orders have also increased. “It’s easy to place orders at the table, and the ticket goes through before guests order appetizers and entrees. Now there’s time for a three-course meal,” Kinsman explains.
Per person average (PPA) has also increased by at least $10 per shift with Tabit due to higher drink and raw bar orders along with the system reminding servers to upsell. “Tabit prompts them to upsell, and now they’re in the habit,” Kinsman comments. She adds that those sales are profit-makers, not merely revenue-makers.